Shipping Information
Learn about delivery areas, timelines, fees, and tracking.
Coverage & Delivery Modes
- Home delivery available in supported pin codes/regions.
- Express delivery on eligible products and lab kits.
- Lab sample collection at home where supported.
Shipping Timelines
- Standard: 2–5 business days depending on location.
- Express: Next business day in select cities.
- Lab reports: Earliest within 18–48 hours depending on test.
Shipping Fees
- Free shipping over the minimum order amount (varies by city).
- Standard fee applies otherwise; shown at checkout before payment.
- Lab home collection fee may apply for certain packages.
Order Tracking
- Track orders and lab bookings in Dashboard → Orders / Lab Orders.
- Receive status updates by email/SMS where available.
Notes
Delivery timelines are estimates and may vary due to logistics and local regulations. If your order is delayed, contact our support team with your order number for assistance.